FAQs

Below are frequently asked questions about GarysWineClub.com. If your question isn't answered here, please feel free to e-mail us or call 1-888-99-GARYS (1-888-994-2797). What states do you ship to? And do you ship internationally? We currently ship to 37 states and the District of Columbia. We ship to AL, AR, AZ, CA, CO, CT, DC, DE, FL, IA, ID, IL, KS, LA, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, NY, OH, OK, OR, RI, SC, SD, VA, VT, WV, and WI. If your state is not listed, it is because shipping wine to your state is prohibited either by your state's laws or by the laws of New Jersey. Regulations concerning the shipment of wine have been changing often lately - if we cannot ship to you now, please check back periodically, because it is possible that the laws will have changed. We do not ship internationally. What is your local delivery area? [ Is Local Delivery Right For You? ] We offer free delivery for our wine club members monthly picks in the following NJ cities/towns: Basking Ridge, Bedminster, Berkeley Heights, Bernards Township, Bernardsville, Brookside, Caldwell, Cedar Grove, Cedar Knolls, Chatham, Convent Station, East Hanover, Fairfield, Far Hills, Florham Park, Gillette, Gladstone, Green Village, Hanover, Liberty Corner, Lincoln Park, Little Falls, Livingston, Madison, Mendham, Meyersville, Millington, Morris Township, Morristown, New Providence, New Vernon, North Caldwell, Peapack, Pequannock, Pompton Lakes, Randolph, Riverdale, Short Hills, Stirling, Summit, Totowa, Wayne, West Caldwell, West Paterson and Whippany. What should I do if no one is available to sign for my shipment, or if the person isn't of legal age? Many customers choose to have their order sent to their work address so that an adult is present to sign for it. If an order is sent to a home address and an adult is not present, FedEx will try to deliver twice more on consecutive business days. FedEx will furnish their telephone number on the door tags they leave so that the customer can call to arrange pick up of their package at the local FedEx facility if they like. FedEx will hold packages for five days if a customer tells them that they are coming to pick up their package. If the customer does not contact FedEx, or if the package is not picked up within the five day window, FedEx will return the package to us. We will need to charge shipping again for re-shipping packages. Customers can change the shipping address after it is already sent, but will have to pay a $10 FedEx address change charge. Are shipments insured? Insurance is included in the shipping cost. Cancellation Policy Month-to-month memberships may be cancelled any time prior to the first day of the month in which the wine is to be shipped.